Data Security and Protect Your Payroll from Fraud
To make sure that your payroll information remains secure and protected from possible fraud it is important that your data is sent to us in a secure way.
Where possible please use our online forms to notify us of any changes to your payroll, new employees and any updates to employee bank details (if we make payments to your employees from a managed account). We are able to provide the forms via secure email or post if required.
The link to our online forms is below:
Using the correct forms, and sending them to us in a secure way minimises the chance of fraud on the account, makes sure we receive all the information we require to action the change and provides an excellent audit trail for payroll changes.
We will only accept emails from known email addresses, and authorised contacts. Authorised contacts need to be approved by the employer in advance in writing.
Due to the possibility of fraud, and the sensitive nature of the information we hold, employees should never contact us directly, unless we have an agreement in place to speak to them as an approved person.
Queries, changes and employees questions should always come through the authorised person on the account to make sure the data is correctly protected.
Please contact us if you would like to set up an authorised person on your account.
Non- Payroll Payments
If you are a managed payroll client and are considering commissioning additional services that will need to be paid from your direct payments funds (such as agencies / day centres etc.) we do have processes in place to set up additional payees that will protect your funds from fraud. Please let us know when you are setting up new services, and we can make sure you are aware of our procedures.
We do have new supplier forms and other checks in place, and these processes will protect you from fraudulent claims and invoices being received from providers that are outside of your agreement.
If you are concerned about how to manage your payroll information, or your data security and would like more information on how we can help you keep your information secure and compliant with legislation please do not hesitate to get in touch.