The Payroll Team at dhpayroll wish you a very Happy Christmas and all the best for 2024
Before we go off to enjoy the seasonal festivities, we need you to help us make sure that your payrolls have been processed so please find a few reminders below.
Our office will be closed from 4pm on Friday 22nd December until 8.30am on Tuesday 2nd January 2024
We will monitor the emails during this time; however, any emails, letters, payroll hours and invoices etc received during our closed period will not be actioned or processed until our return in January 2024.
Please check payroll and payment schedules on our December timetable blog to make sure you send your payroll in on time. Please remember we have a 3 working day turn around and payrolls are processed in the order they are received.
Hours for your employees should be sent in via post, or E-mail to [email protected] as we do not take responsibility for errors that occur if details are taken over the telephone.
We are not able to provide NET pay amounts over the telephone or by email reply due to GDPR regulations. Payrolls are processed strictly in the order that they are received, and we will not be able to make any exceptions. Payroll information is available in your online PaySafe account as soon as your timesheets or hours have been processed.
We will do our very best to make sure that payrolls are processed promptly and returned to clients as quickly as possible, as we are aware that you will want to make sure you receive your payroll before the Christmas break. To make sure all clients are treated fairly we will not allow any clients to jump the queue.
A gentle reminder that pay day is still the end of the month, and there is no obligation to pay your employees before Christmas. Managed account clients – pay day for December remains the last working day of the month, which is 29th December.
So, with all the payroll information out of the way, we hope you all enjoy the festive season and look forward to working with you in 2024.